Privacy Policy

We only collect and process personal data that is necessary to process your order, provide customer support, arrange shipping, and complete payment. Since customer accounts cannot be created in our shop, we do not store account profiles or login data. The information you provide during checkout is used solely for contract fulfillment and any legally required retention periods.

We may share your data only with service providers that are necessary to complete your order, such as payment processors and shipping companies. The legal basis for this processing is Article 6(1)(b) GDPR, and where applicable, Article 6(1)(c) GDPR for legal retention obligations. We do not use your order data for marketing unless you have given separate consent or another legal basis applies.

You have the right to access, correct, delete, restrict, or object to the processing of your personal data, subject to applicable legal requirements. You also have the right to withdraw consent at any time, where processing is based on consent.

Data Retention

We keep order and transaction data only for as long as necessary to fulfill the order and comply with legal obligations. Data that is no longer required will be deleted or anonymized in accordance with applicable law.

Contact

If you have any questions about this Privacy Policy or the way we process your data, you can contact us at: support@urbn-air.de